eCommerce Trends

Looking back at retail in 2023

At the start of 2023 research by Retail Assist found that 82% of retailers were planning for significant growth, with a focus on technology, omnichannel commerce, supply chain resilience, data-driven strategies and developing ESG (environmental, social and governance). Social platforms such as TikTok, Facebook and […]

eCommerce Trends

Planning for eCommerce growth

With eCommerce sales expected to double again by 2026, a growing market means more opportunities – with more competition – and for eCommerce brands and retailers to thrive they need a laser focus on their customers, technology, growth and competitive approaches. Fast-growing markets always attract […]

eCommerce Trends

Effective eCommerce inventory control

Optimising inventory to avoid stock-outs and overstocking, while meeting demand, requires consideration of storage capabilities, current inventory levels, supplier lead times, seasonal trends, and scheduled campaigns. Online businesses must manage their inventory effectively to survive and thrive because, without stock to sell, they lose revenue […]

eCommerce Trends

Customer experience and the brand promise

Online shoppers expect a fast, seamless experience when they order something, but providing excellent customer service and enhancing your brand promise goes beyond fulfilling and shipping the order. The online marketplace is incredibly competitive, with many sellers offering similar products and if you’d rather not […]

eCommerce Trends

Grow your business internationally

Cross-border eCommerce is a proven business expansion strategy where online brands realign their fulfilment capability to serve overseas customers and adapt their site or join online marketplaces, to sell their products internationally. Selling overseas immediately increases your market size and makes your brand available for […]

eCommerce Trends

Increase eCommerce sales with your delivery strategy

For every 100 online shoppers that put orders in their shopping cart, 70 will abandon it! With 40 of them thinking the delivery cost was too high and another 11 not prepared to wait so long for delivery. While it is clear that the vast […]

eCommerce Trends

What are the 2023 e-commerce trends that online retailers can expect?

After the worldwide pandemic and shoppers returning to brick and mortar, their e-commerce habits are set. Experts (statista.com) predict worldwide retail e-commerce sales will soar from about 5 trillion US dollars to just over 8 trillion dollars by 2026. Even though at first sight this […]

eCommerce Trends

eCommerce logistics trends for 2022

Welcome 2022! It’s time to gear up for the new year to take your eCommerce business to the next level. There has been an unprecedented growth in the eCommerce industry since 2019 as the Covid-19 has rewritten normal shopper behavior, moving the offline shoppers to […]

eCommerce Trends

3 E-Commerce Trends to Expect in 2021: Your Questions We Answer

As the lockdowns caused by the pandemic have spiked the growth of e-commerce, turning online shopping into a new norm for most consumers in 2020, what are brands and retailers likely to see in 2021? We have consolidated 3 key trends to expect for you, […]